In the unlikely event that a teacher wants to remove a student from their class or school, they will need to message the Wavumbuzi WhatsApp Support Line on +254-799-021344 in Kenya or +250 789 175 239 in Rwanda, stating the reason they wish to remove the student account and the student’s details (full name and email address). The Wavumbuzi Support will look into the issue and may promptly remove the student or reply with a reason should they judge that the stated reasons for the removal of the account are invalid.
The student’s removal request is judged on:
- Are they active?
- How long have they been active?
- How many submissions have they made?
- What score have they received from the submissions?
- If the stated reason for removal correlates with the evidence found.
- You can not remove a learner from your school to simply improve your school ranking.